OPERATOR PRO ICRI™
Multi-Channel Interoperability for Multi-Agency Operations
Connect up to 5 radios and 7 total audio devices for field, vehicle, or fixed-site operations
no infrastructure changes, radio programming, or dispatch-managed patches required.
5 Radios &
7 Devices
Up to 5 radios and 7 total audio devices connected in one environment.
2TG & 4TG Configurations
Structured talk group support for simple patches or advanced multi-agency coordination.
Multi-Path Integration
LMR, trunked radios, PTToC, cellular, satellite, dispatch audio, VoIP, MESH radios.
No Infrastructure Changes
Deploy at field command posts, vehicles, or fixed sites without reprogramming radios.
What Operator Pro Is
Operator Pro is Tier 2 of the ICRI Platform. It connects radios and voice devices into one controlled communication environment.
A 5-Port Interoperability Platform
It enables agencies to:
- Patch multiple radios together quickly
- Organize communications into 2TG or 4TG talk groups
- Connect analog, digital, trunked donor radios, LMR, PTToC, cellular, SATCOM, VoIP, SIP, mesh and MANET-connected voice paths
- Bring dispatch audio into the communication environment from systems such as Motorola ASTRO, Zetron, Avtec, and VESTA
- Make real-time talk group changes as operations change
- Coordinate multiple agencies and operational roles more effectively
Deployment Environments
Operator Pro can be deployed in:
Field Command Posts
Ruggedized Field Environments
Vehicles
Fixed Installations
What operator pro is not
Understanding what Operator Pro is not is just as important as understanding what it is.
Not a replacement
NOT a replacement for an agency’s radio system
Not dispatch-dependent
NOT dependent on dispatch-built patches
Not network-dependent
NOT dependent on the network being available
Not band-limited
NOT limited to a single radio band or one device type
Not just a multiband radio
NOT just a multiband radio in another form factor
It is a system for connecting multiple users, systems, and voice paths into one operational communication environment
Operational Context
When Speed Is the Priority
Some incidents require a direct patch.
- connect multiple radios
- connect multiple radios
- establish interoperability quickly
- keep teams talking
Use it as a simple patch when speed is the priority.
When the Operation Expands
Other incidents require more control.
- separate command from operations
- manage multiple agencies
- assign systems to different talk groups
- adjust communication paths in real time as the incident grows
Use it as a structured coordination platform when the operation expands.
The Challenge
Fire, EMS, and Law Enforcement arrive with incompatible radios
The Solution
Operator Pro establishes instant shared communications that expands as additional agencies arrive
The Result
Eliminates the need for Dispatch-mediated patching
Communications Independence
When networks are unavailable, degraded, or not trusted, teams still need a direct and controlled communication path.
Operator Pro maintains interoperability across connected radios and voice devices without requiring the network to remain operational.
This gives agencies a communication option that remains usable when:
Infrastructure Is Degraded
Operates independently of fixed infrastructure.
Broadband Is Unavailable
Does not depend on broadband connectivity to function.
Dispatch Support Is Delayed
No waiting on dispatch to build or manage patches.
Local Controlled Voice Path Required
The mission requires a local, controlled voice path.
What Operator Pro Does
Operator Pro is a 5-port Interoperability hub that connects radios and voice devices into one controlled communication environment.
It enables agencies to Connect and Manage Multiple Communication Paths without relying on network infrastructure.
It Can Connect
• analog radios
• digital radios
• trunked radios through donor radios
• PTToC devices
• cellular phones
• satellite phones
• dispatch-connected audio
• VoIP and SIP voice paths
• mesh and MANET-connected audio through donor radios
Operator Control
It gives the
On-Scene OPERATOR control over how those devices are
Grouped, Monitored, and Managed.
Platform-Wide Capability
Operator Pro supports Interoperability across operational environments, including:
→ ship-to-shore communication
→ air-to-ground coordination
→ local-to-state interoperability
→ cross-band radio systems
→ radio to PTToC
→ radio to cellular
→ radio to satellite
→ radio to VoIP and SIP-connected voice environments
→ radio to trunked radio participation through donor radios
→ radio to mesh and MANET systems through donor radios
Dispatch Audio Integration
Enables integration with existing dispatch infrastructure:
It supports audio integration with a wide range of dispatch and console systems,
including:
• Motorola ASTRO and similar P25-based systems
• Zetron and other IP-based dispatch platforms
• Avtec, VESTA, and comparable console environments
• Additional legacy and modern dispatch systems used across public safety agencies
Communications routed through the system can be monitored, accessed, and managed as active communication resources without replacing existing infrastructure.
Multiband Radios vs. True Interoperability
Multiband radios let one user access multiple bands. Operator Pro connects multiple users and multiple systems into one communication environment.
Multiband Radios Do Not:
connect agencies together automatically
create a shared talk path across systems
remove the need for manual relay between users and channels
Operator Pro Does:
connect multiple systems simultaneously
allow connected users to hear and talk together
reduce missed messages, manual relays, and communication gaps
provide a direct patch or a more structured interoperability platform
Operator Pro Models
Operator Pro Base & Base Plus
Noise Cancelling Handset Microphone with PTT
RJ22 Telephone Jack
Bluetooth or Hardwired Mobile connection
4 radio cables
Choice of Power configuration
Multiple options
Base Model
Operator Pro Base
5-port, 2TG: Field Interoperability
Best For: Single-agency response, vehicle deployment, rapid field coordination
2 Talk Groups: Command & Operations
Base Plus Model
Operator Pro Base Plus
5-port, 4TG: Multi-Agency Coordination
Best For: Multi-agency response, unified command, complex sustained incidents
4 Talk Groups: Command, Operations, Logistics & Agency Channel
Operator Pro Models
Operator Pro Rack-mount
Noise Cancelling Handset Microphone with PTT
RJ22 Telephone Jack
4 radio cables
Bluetooth or Hardwired (via RJ22) Mobile connection
Standard 110/220 AC Power Plug
1U Model
Rack-Mount 1U
5-port, 2TG: Field Interoperability
Best For: Mobile command vehicles, EOCs, and space-constrained fixed installations, equipment integration.
2 Talk Groups: Compact Install
3U Model
Rack-Mount 3U
5-port, 2 & 4TG: Multi-Agency Coordination
Best For: Emergency operations centers, fixed facilities, and installations requiring expanded interoperability capacity
2 or 4 Talk Groups: Command, Operations, Logistics & Agency Channels
1U and 3U - 19" rack Configurations
Centralized C2
Always-On Interoperability
Dispatch Integration
Monitoring & Recording Support
Operator Pro Models
Operator Pro Guardian
2TG Model
Guardian 2TG
Portable Field Interoperability
Best For: Disaster response, Tactical Field operations, and rapid deployment in harsh or contaminated environments
4TG Model
Guardian 4TG
Multi-Agency Field Coordination
Best For: Multi-agency disaster response, complex tactical operations, and sustained field incidents requiring Command, Operations, Logistics, and Agency communication lanes
Waterproof Enclosure
2 and 4 TG Configuration
AA Battery - powered portability
VoIP and SIP Support
Radio, Cellular, MESH & satellite integration
Field Ready Deployment
Linked Capabilities
CSCK - Confined Space Continuity Kit
250' & 500' Reels
Linkable up to 5,000 feet PER PORT
Built for Tunnels, Mines & Ship Holds
Below-Grade Environment Ready
Compatible with Any ICRI
Extends RF-Denied Communications
What it is
Confined Space Continuity Kit
Extending Communications into RF-Denied Environments
Best For: Underground operations, tunnels, mines, ship holds, ports and below-grade environments where RF systems cannot reliably operate.
Operational Role
How It Works
Communication in RF Denied Spaces
Beyond line of sight signal extension. A cost effective, repeater like or antenna like link for line of sight denied environments.
linked Capabilities
Satcom integration
Beyond-Line-of-Sight Communications
Regional & Continental Reach
Backhaul to EOC's & Command Centers
Compatible with Starlink & Emerging SATCOM
Satellite-Connected Voice Transport
Integrates with Operator Pro and Commander Elite. available as Custom Build
What it does
Long-Haul Communications
Beyond Terrestrial Coverage
Best For: Remote field operations, disaster response, and incidents where terrestrial and cellular networks are unavailable or overwhelmed
Operational Role
How It Integrates
Iridium, Starlink, Amazon LEO, MSAT G2, G2e,
Plug and Talk extension for LMR beyond terrestrial limitation.
Structured Communication with Talk Groups
Operator Pro supports 2TG and 4TG configurations.
2TG
Used when the agency needs a direct patch plus basic separation between communication paths.
Typical use:
- command and operations
- two agencies that need controlled interoperability
- one primary path plus one secondary path
4TG
Used when the incident requires more structure.
Typical Use:
- command
- operations
- support
- logistics or external agencies
This enables agencies to keep order in the communications plan while still maintaining interoperability across connected systems.
Real-Time Control
Devices can be assigned to talk groups in real time.
On the Device
Direct control at the unit itself.
Through a Local Interface
Managed via the on-scene interface
Through Remote Control
Adjusted from an off-scene location.
No rewiring. No radio reprogramming. No waiting on dispatch to build a patch.
Remote Talk Group Control Interface
Operator Pro also supports a secure, web-based Remote Talk Group Control Interface for off-scene communication management.
Authorized Personnel Can:
- view active talk groups in real time
- create or modify talk groups
- reassign radios, satellite phones, and VoIP users
- separate or combine communication groups based on operational need
- monitor active communications
- execute an All-Call to all connected users
Managed From:
- an Emergency Operations Center
- a command post
- another remote coordination location
Field personnel remain focused on operations while communication structure is adjusted as conditions change. The on-scene Incident Commander retains full control and can override or remove remote access at any time.
When this option is included, the system is delivered with a dedicated 7-inch control interface that can be used:
– directly at the device
– inside a vehicle or mobile command platform
– at a command post or coordination center
Link-Port Expansion
01
Two units connect through Link-Port
02
Paired talk groups extend across both systems
03
Connected devices remain synchronized
Operational Result
- Two systems become a 10-port interoperability platform
- Talk groups extend across both units
- The system can scale across larger or distributed operational areas
This supports expansion without changing how the teams operate.
Command and Remote Access
1
Direct Command Communication
A connected handset or headset gives the Incident Commander a direct communication point across all connected systems.
This reduces the need to monitor multiple radios and provides one point of access into the full interoperability environment.
2
Cellular and Telephone Access
A connected mobile phone or telephone path can be called from any location and bridged into active communication paths.
This allows:
• Remote command participation
• Off-site coordination
• Direct voice access into the incident
VoIP and SIP Integration
Operator Pro supports VoIP and SIP integration for networked voice environments.
01
Connect into IP-based voice systems
02
Support remote users and command nodes
03
Extend audio into networked voice environments
04
Bridge voice between radio and SIP-connected systems
Operator Pro can be deployed with agency-managed or C-AT-provided network equipment.
PTToC Integration
How It Works in the FieldBroadband Push-to-Talk Alongside LMR
Operator Pro supports PTToC integration for agencies using broadband push-to-talk alongside LMR systems.
This allows:
- PTToC users to participate in operational talk paths
- radio and PTToC users to communicate across the same event
- broader interoperability without forcing all users onto one device type
Joint Operations Use Case
This is useful when agencies need to connect LMR users with LTE or 5G-based voice users during joint operations.
Mesh and MANET Integration
What It Does
Allows mesh-connected audio to be brought into the interoperability platform and bridged to other communication systems.
What It Doesn't Do
Operator Pro does not manage the Mesh network itself.
It keeps communication across those systems usable and connected.
Trunked Radio Participation
Without Infrastructure Access
Uses approved subscriber radios (donor radios)
Operates on authorized talkgroups
No direct connection to trunked system infrastructure
Supports incident-based, command-controlled patching
Aligned with SAFECOM interoperability guidance
Expanded Audio Access
Operator Pro supports up to 5 radios and 7 total audio devices, giving agencies a more robust system than a single-purpose field patch.
Land Mobile Radios
Direct LMR connectivity across agencies and frequencies.
Trunked Donor Radios
Trunked system access without infrastructure changes.
Handsets & Cellular
Handsets and cellular devices integrated as full audio endpoints.
Satellite Devices
Satellite voice paths for beyond-line-of-sight operations.
External Speakers
Audio distribution to external speakers (hardline or BT) and monitoring endpoints available.
Laptops & Audio Endpoints
Laptops and other audio endpoints connected as part of the system.
Monitoring, Distribution, Recording & Advanced Control
Operator Pro supports:
- Listen-only monitoring for command and support personnel
- Audio distribution across multiple endpoints
- External recording system connection for documentation and after-action review
This gives agencies the ability to monitor, document, and manage communications more effectively during longer or more complex operations.
Advanced Audio and Control
Operator Pro uses PTT-controlled radio ports and VOX-enabled telephony ports, allowing the system to manage different voice environments while preserving standard radio operation.
Additional capabilities include:
- Adjustable audio levels
- Talk-group control
- Local and remote operator access
- Structured routing across connected devices
- Optional BlueTooth Speaker
Stackable Integration Architecture
Operator Pro is designed to stack into existing communication systems and expand their capability. Agencies do not need to replace existing systems to gain more control or more interoperability.
Vehicle Intercom Systems
Integrates directly into vehicle-mounted intercom and audio infrastructure.
Dispatch-Connected Environments
Connects to dispatch audio without requiring managed patches or reprogramming.
Fixed Communications Systems
Slots into fixed installations and EOC communication racks.
PTToC and Network Voice Environments
Supports Push-To-Talk over Cellular and network-connected voice paths.
Mesh or Satellite-Supported Voice Paths
Extends interoperability through mesh-connected donor radios and satellite transport.
Deploy Anywhere. Power Options & Deployment Environments
Power Options
- AC power
- DC power
- Vehicle power
- AA battery-powered configuations
Deployment Environments
- Vehicles
- Field command posts
- Fixed installations
- Austere or infrastructure-limited environments
The Challenge
Cellular networks and radio infrastructure are degraded or offline
The solution
System Operates Independently of Infrastructure
The Result
Maintains continuous communication across agencies
Model-Level Breakdown
Each model within the Operator Pro Tier is designed for a specific operational context while maintaining identical core interoperability capability.
Base Model
Standard field unit: vehicles and command posts
Rack-Mount
Integrated into equipment racks and mobile command platforms
Guardian
Ruggedized transport case for wet and demanding field environments
Core Capabilities
Plug-and-Play Deployment
No programming or configuration required. Operational in minutes.
Infrastructure Independence
Functions without cellular, network, or backend systems.
Stackable Architecture
Stacks into existing systems, expanding voice capability across radios, networks, and teams
Radio-Agnostic Interoperability
Works across all frequencies and manufacturers.
No dependence on system compatibility.
Procurement and Deployment Readiness
Responder Ready supports rapid acquisition for operational urgency:
GSA Schedule Eligible
Available through the General Services Administration Schedule for streamlined federal procurement.
eVA and NCSA Technology Procurement Program
Accessible through established state and cooperative procurement vehicles.
P-Card Purchasing
Simplified purchasing via government purchase card for rapid acquisition.
Grant and Funding Pathways Available
Guidance available for leveraging applicable grant and funding sources.
Take the Next Step
Identify the right configuration for your operational need
Validate interoperability across your systems
Receive detailed technical and procurement guidance